At AquaTemp, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us, specifically regarding our text messaging (SMS) services.

1. Information We Collect
When you interact with us through our website contact forms, Meta Lead Forms, or by calling us, we may collect the following information:

Your name and contact details.
Your mobile phone number.
The content of your inquiries and any subsequent message responses.

2. How We Use Your Information
We use the information we collect solely to provide customer support and follow-up services, including:

• Responding to service inquiries or missed calls.
• Sending automated "text-back" responses to ensure timely service.
• Providing manual follow-ups regarding existing account updates or service requests.
• Communicating with prospective leads who have initiated contact with us.

3. Sharing Your Information (SMS Data Protection)
We respect your privacy and do not sell or rent your personal information to third parties.
Third-Party Sharing: We may share your information with trusted service providers (such as SMS gateway providers) only as necessary to deliver our messaging services to you.

Carrier Requirement Disclosure: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Rights and Opt-Out Options
You have full control over the messages you receive from AquaTemp:

Opt-Out: You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at office@aquatempsk.ca or (306) 370-8678

5. Data Security and Retention
We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access. We retain your information only for as long as is necessary to provide you with our services or as required by law.

6. Contact Us
If you have any questions about this Privacy Policy or our treatment of your data, please contact us at:
AquaTemp
520 Boehr Ave, Warman, SK S0K 4S0
office@aquatempsk.ca
(306) 370-8678